Refund Policy

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Refund Policy:

1. General Policy: This refund policy applies to all services provided by Techfuseinfo Solution. We strive to ensure customer satisfaction and will handle refund requests promptly and fairly.

2. Eligibility for Refunds: Refunds may be considered under the following circumstances:

  • Service Unavailability: If we are unable to provide the service you paid for.
  • Service Defect: In the event of a substantial defect or issue with the service provided.
  • Dissatisfaction: If you are dissatisfied with the quality of the service, subject to conditions outlined below.

3. Refund Request Procedure: To request a refund, you must contact our customer support team within (3) days of the service delivery. Provide a detailed explanation of the issue, and any relevant supporting evidence or documentation.We reserve the right to validate your claim before processing the refund.

4. Non-Refundable Items: Certain services may be non-refundable due to their nature or the resources involved. These include, but are not limited to: a. Customized or personalized services. b. Services already provided and completed successfully. c. Services that have passed a specific time threshold (e.g., subscriptions used beyond a specific period).

5. Refund Processing: If your refund request is approved, we will process the refund within 30 business days. Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.

5. Partial Refunds: In some cases, we may offer partial refunds based on the extent of the issue or service usage.

5. Dispute Resolution: If you disagree with our decision regarding your refund request, we encourage you to contact our customer support team for further discussion and resolution.

5. Amendments: We reserve the right to modify this refund policy at any time. The updated policy will be effective immediately upon posting on our website.

5. Contact Information: For refund requests or further inquiries, please contact our customer support team at enquiry@techfuseinfo.com/+91 93119 72201.

Remember, it's crucial to adapt this policy to your specific business and industry, and always comply with the relevant consumer protection laws in your jurisdiction. Additionally, make sure to communicate your refund policy clearly to customers before they make a purchase to avoid misunderstandings and potential disputes.

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